Source: OECD (2020), Tax Administration 3.0: The Digital Transformation of Tax Administration, OECD, Paris.
http://www.oecd.org/tax/forum-on-tax-administration/publications-and-products/tax-administration-3-0-the-digital-transformation-of-tax-administration.htm
pp. 12-13
Paying taxes will become a more seamless experience over time integrated into daily life and business
activities as much as possible. Natural citizen and business behaviours and systems will increasingly
be the starting point of taxation processes. Tax administrations and private sector organisations will
increasingly collaborate in creating innovative and joined-up services, adding value to the taxpayer,
reducing administrative burdens and assuring secure, transparent and highly reliable outcomes.
Adapting taxation processes to fit in with taxpayers’ natural systems will facilitate compliance
by design and “tax just happening”. Free-riding and being non-compliant will increasingly require
deliberate and burdensome additional activities.