http://data.europa.eu/2sa/elap/proactiveness Proactiveness refers to proactive services, which are public services that a public institution delivers following its own initiatives. Rationale European institutions and public administrations throughout Europe, are reference actors and roles that can lead the environment on digital public services and also on the use of available data for the creation of innovative services taking as basis life, business events and circumstances. There is an increasing amount of data from citizens, businesses and other stakeholders that European institutions can leverage to think and create digital public services according to users' needs (citizens or businesses). Principle Source Joinup